About Us
Nature’s Own is a brand of Cytoplan Limited. “Nature’s Own”, “Cytoplan”, “Cytoplan Ltd.”, “we”, “our” and “us” refer to Cytoplan Limited, a company registered in England & Wales with the registration number 01493205, with registered offices at: Unit 98B, Blackpole Trading Estate West, Worcester, WR3 8TJ. Our VAT number is: GB589 5698 49.
For all enquiries, we can be contacted at the above-mentioned address. Further contact information can be found on our website on the Contact Us page.
Website Use
We will endeavour to ensure our website is always available for your use. However, from time to time, we may take the website down for essential maintenance or repair, or the website may become inaccessible due to an unforeseen technical reason. We will endeavour to get our website online & accessible as soon as possible. We are grateful for your patience & understanding during these times and apologise for the inconvenience. We cannot be held liable for any potential loss of business or profits you may encounter during this downtime.
You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms, and that they comply with them.
If you choose, or you are provided with a password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We retain the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland, and Wales.
Cytoplan Ltd has not reviewed and has no control over the content of any other website. Cytoplan Ltd does not endorse, recommend, adopt, or necessarily agree with any information on any other website, or the persons or entities controlling any other web site. You may not, without Cytoplan Ltd’s prior written consent: copy or use any information on your website; or represent that Cytoplan Ltd endorses your website, company, or its products or services.
Registering for an account
By registering for an account, you confirm that you are authorised by the company you are signing up on behalf of to carry out & complete this process.
Please ensure that the details you are providing are accurate & up to date. The details you are providing allow us to process your orders and carry out any other necessary data processing tasks. We may use the information you have provided to contact you about your account or orders you have placed.
Your data will be held securely and processed appropriately, in line with GDPR requirements.
Submitting an order
We do not provide the ability to shop online currently. Should you wish to submit an order, please contact us using the details on the “Contact Us” page. Alternatively, you can use the web form on the website to submit an order if you have registered for an account online. You may be contacted by us after your order is submitted to confirm the details.
Returns
We offer a no-quibble guarantee with all our goods. Should you not be completely satisfied, please contact our customer services department. Contact details can be found here.
Upon receiving your order, if you decide that you no longer want it, you are entitled to return your order within 14 days of receipt. Please contact our customer services department before doing so, either via email, phone, or through our contact form. Contact information can also be found on the contact form page. You will be entitled to a full refund, including delivery charges, provided that the product is in resalable condition in its original, undamaged packaging. We may also be able to accept returns after the initial 14 days of receipt, at our discretion.
If your goods are faulty, please contact us at your earliest convenience. You can contact us using the above-mentioned contact details. If you contact us within 30 days of receiving your order, you will be entitled to a full refund.
If there are discrepancies with your order, please contact us at your earliest convenience. You can contact us at the above-mentioned contact details. If you contact us within 30 days of receiving your order, you will be entitled to a full refund or we will endeavour to fulfil your order, providing stock allows.
Legal
Copyright
The copyright in all material provided on this site is held by Cytoplan Ltd or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Cytoplan Ltd or the copyright owner.
With exception to downloadable materials provided for marketing & promotional as detailed in the Downloadable Materials section below, permission is granted to display, copy, distribute and download the materials on this site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. All trademarks & intellectual property within the materials will remain the property of Cytoplan Limited.
You may not, without Cytoplan Ltd’s permission, “mirror” any material contained on this site onto any other server. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. Any unauthorised use of any material contained on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Trademarks
Nature’s Own® and Cytoplan® are trademarks registered to Cytoplan Ltd, Unit 8 Hanley Workshops, Hanley Road, Hanley Swan, Worcester. Worcestershire. WR8 0DX.
Downloadable Materials
By downloading the materials, we have made available, we are granting you a non-exclusive, non-transferable licence to use the materials for marketing & promotional purposes only. You agree that you will not use the materials provided for any purpose apart from those agreed with Cytoplan Limited. You agree that you will not use any of the materials provided to you in any way which may cause damage to or harm the reputation of the Nature’s Own or Cytoplan brands. Should you breach this agreement, Cytoplan Limited may revoke the rights for you to make use of any materials provided by Cytoplan Limited to you.
All materials provided to you by Cytoplan, including trademarks and any other intellectual property, remain the property of Cytoplan Limited, as described in the Copyright section of this document above. You agree that you shall not attempt to claim ownership over any trademarks or intellectual property that is owned and provided to you by Cytoplan Limited.
Terms of Business
Any order accepted by Cytoplan Limited shall be subject to our standard terms and conditions of business and no other conditions shall apply unless expressly agreed in writing by Cytoplan Limited.
Retention of Title
The ownership of material to be delivered by Cytoplan Limited shall not pass until the purchaser has paid all sums due from him to Cytoplan Limited. Until payment has been received, the material shall remain the property of Cytoplan Limited and shall be held by the purchaser as security for the debt to Cytoplan Limited. The foregoing shall not prevent the purchaser from dealing with the material in the normal course of trade.
